Privacy Policy

Introduction

Kalyani Engineering Works respects your privacy and is committed to protecting the personal information you provide while using our website.

This Privacy Policy explains what information we may collect, why we collect it, how we use it and the measures we take to protect it.

By using this website or submitting information through our enquiry and contact forms, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect information that you voluntarily provide to us.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by the website, hosting provider, analytics tools or security services.

This information may include IP address, browser type, device information, operating system, approximate location, referring website and general website usage information.

Such information may be used for website security, performance monitoring, analytics and improving the website experience.

How We Use Your Information

Information submitted through our website may be used for legitimate business and communication purposes, including:

• Responding to your enquiries and requests.
• Understanding your product or engineering requirements.
• Providing product, technical or commercial information.
• Preparing quotations or proposals where applicable.
• Communicating with you regarding your enquiry.
• Improving our website, products and services.
• Protecting the website against unauthorized, fraudulent or malicious activity.

Contact & Enquiry Forms

When you submit an enquiry through our website, the information you provide may be received by Kalyani Engineering Works through our website, email or associated communication systems.

We use this information primarily to understand your requirements and respond to your enquiry.

Cookies

Our website may use cookies and similar technologies to support website functionality, security, performance and analytics.

Cookies are small data files stored on your device when you visit certain websites. They may help the website remember preferences, understand website usage and improve the user experience.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Third-Party Services

We may use third-party services to support website hosting, security, analytics, communication, performance monitoring or other website functions.

Depending on the services installed on the website, these providers may process certain technical or personal information in accordance with their own privacy policies and applicable requirements.

Examples may include hosting providers, website security services, analytics platforms, email services and communication tools.

Email & Communication

If you provide your email address or mobile number, we may use it to respond to your enquiry or provide information directly related to your request.

We may retain communication records where reasonably necessary for business, customer service, quotation, project or legal purposes.

We do not intend to use enquiry information for unrelated purposes without an appropriate basis or your permission where required.

Sharing of Personal Information

We do not sell personal information submitted through our website.

Information may be shared with service providers, professional advisors, technology providers or other parties where reasonably necessary to operate our business, respond to your enquiry, maintain our website or comply with applicable legal requirements.

Data Security

We take reasonable measures to protect information submitted through our website from unauthorized access, misuse, alteration, disclosure or destruction.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

You should therefore avoid submitting highly confidential or sensitive information through a general website enquiry form unless specifically requested.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfil the purpose for which it was collected, respond to enquiries, maintain business records, provide services, resolve disputes or comply with applicable legal obligations.

When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable retention requirements.

Your Privacy Rights

Depending on applicable law and the circumstances of the processing, you may have rights relating to your personal information.

• Request information about personal data held about you.
• Request correction of inaccurate information.
• Request deletion or erasure where applicable.
• Withdraw consent where processing is based on consent, subject to applicable requirements.
• Raise questions or complaints regarding the handling of your personal information.

To exercise an applicable right or make a privacy request, please contact us using the details provided below.

Children's Privacy

Our website is intended primarily for businesses, professionals, organizations and other users seeking engineering products and services.

We do not knowingly request unnecessary personal information from children through our website.

External Websites

Our website may contain links to third-party websites or services.

Once you leave our website, the privacy practices of the third-party website will apply. We recommend reviewing the privacy policy of any external website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices or applicable legal requirements.

The updated version will be published on this page when applicable. We encourage visitors to review this page periodically.